Terms of Service

Effective: 7 September 2026 Between: Lath LLC ("Lath", "we"), 3348 Snowy Butte Ln, Central Point, OR 97502, and you, the person or company creating an account ("you", "Customer").

1. The service

Lath provides sign-in, email and SMS capabilities that you integrate into your own software through our API, MCP server, CLI, SDKs and dashboard. You may use all, some, or one of them. The service is described at https://trylath.com and in our documentation; the documentation is part of these terms where it states limits, quotas or requirements.

2. Your account

You must give accurate information and keep it current. You are responsible for everything done with your API keys and by your team members. Keep keys secret; rotate them if exposed. You must be at least 18 and able to form a contract. If you accept for a company, you confirm you may bind it.

3. Your end users are yours

You are the controller of your end users' data and the sender of record for every message. You are responsible for obtaining and documenting consent, honouring opt-outs, and complying with the laws that apply to your messages and your users, including CAN-SPAM, TCPA, GDPR, and the carriers' rules. Lath enforces some of these rules in software; that does not transfer responsibility to us. The Acceptable Use Policy at https://auth.trylath.com/acceptable-use is part of these terms.

Where we process your end users' personal data we do so as your processor, under the Data Processing Addendum at https://auth.trylath.com/dpa, which is part of these terms.

4. Sending identities and carrier registration

Email domains you verify and phone numbers we assign to you are for your use while your account is active. Phone numbers remain the property of the carrier and are provided to you by Lath; on account closure they are released after a grace period. Carrier registration requires accurate business information; if it is false or becomes stale, carriers may reject or suspend your traffic, and we will pass that state through to you as it is.

5. Fees and billing

There is no base fee. You pay for what you use at the rates published at https://console.trylath.com/pricing when the usage occurs: messages sent, SMS segments, phone number rental, carrier registration fees passed through at cost, and monthly active users above the free allowance. Usage is metered by Lath from our own records, which you can read through the API; those records are the basis of the invoice. We bill monthly in arrears to the card on file. You may set a spending cap per project; when it is reached, we stop the metered actions and tell you. Prices may change with 30 days' notice. Fees are non-refundable except where the law requires or section 9 applies. Taxes are added where applicable.

6. Suspension and termination

We may suspend sending, or the account, for breach of the Acceptable Use Policy, non-payment after notice, a security risk, or a legal requirement. We will explain what we found and how to appeal unless doing so would assist ongoing abuse. You may close your account at any time; you remain liable for fees incurred. Either party may terminate for uncured material breach after 14 days' written notice. On termination we delete your data per the Privacy Policy and provide a 30-day window to export it through the API.

7. Acceptable use and our right to refuse

You agree to the Acceptable Use Policy. We may refuse or pause any message or registration that we believe violates it, mailbox-provider policy, or carrier policy. When we do, the API and dashboard state the reason and the fix.

8. Intellectual property

We own Lath. You own your content, your users' data, and anything you build with Lath. You grant us the licence needed to run the service for you (to store, transmit and display your content as you direct). Feedback you give us may be used without obligation. Our open-source components carry their own licences.

9. Availability and support

We aim for high availability and publish status at https://status.trylath.com. We do not promise a specific uptime in these terms; enterprise agreements may. If we materially fail to provide the service for a continuous period exceeding 24 hours due to our fault, you may request a credit for fees attributable to that period.

10. Disclaimers

The service is provided "as is". We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement. Delivery of any message is subject to third parties (mailbox providers, carriers, identity providers) we do not control, and we do not warrant that any message will be delivered or any sign-in will succeed.

11. Limitation of liability

To the extent the law allows, neither party is liable for indirect, incidental, special, consequential or punitive damages, or lost profits, revenue or data. Our total liability for all claims in any twelve-month period will not exceed the fees you paid us in that period. These limits do not apply to your payment obligations, your breach of section 3 or the Acceptable Use Policy, either party's indemnity obligations, or liability that cannot be limited by law.

12. Indemnity

You will defend and indemnify Lath against claims arising from your content, your messages, your end users, or your breach of these terms, including regulatory fines and carrier penalties attributable to your traffic. We will defend and indemnify you against claims that the Lath service itself infringes a third party's intellectual property rights.

13. Changes to these terms

We may update these terms. Material changes are emailed to account holders 30 days before they take effect; continued use after that date is acceptance.

14. Governing law and disputes

These terms are governed by the laws of the State of Oregon, United States, without regard to its conflict-of-laws rules. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Any dispute arising out of or relating to these terms or the service will be brought exclusively in the state or federal courts located in Jackson County, Oregon, and each party consents to the personal jurisdiction of those courts. Either party may seek injunctive relief in any court of competent jurisdiction to protect its intellectual property or confidential information.

Nothing in this section removes a consumer's right to bring proceedings in their country of residence where the law of that country gives them that right and it cannot be waived by agreement.

15. General

These terms, the Acceptable Use Policy, the Privacy Policy, the DPA and the published pricing are the whole agreement. If a provision is unenforceable the rest stands. Neither party may assign without consent, except to a successor in a merger or asset sale. Notices to us go to legal@trylath.com; notices to you go to your account email. Neither party is liable for delay caused by events outside its reasonable control.

16. Contact

legal@trylath.com · Lath LLC, 3348 Snowy Butte Ln, Central Point, OR 97502